Glossary

Every Skillful AI term, defined.

Plain-language definitions for the 23 concepts and surfaces you'll meet across the platform — from Agents and Strategies to Skillful Flows, AI Channels, and the SKAI token economy.

Letter A

Agent

A configured AI assistant made of an LLM, a personality, skills, memory, and a reasoning strategy.

An Agent is the core unit of work on Skillful AI. You assemble it in the AI Builder by choosing an LLM, a personality (Character), a set of Skills it can call, a Memory store it can draw from, and a reasoning Strategy. Once saved, an agent lives in your Agents Hub and can be deployed across channels or published to the Marketplace.

Agents Hub

Your personal library of agents — owned, drafts, and subscribed.

Agents Hub is the dashboard surface at /agents-hub. It shows every agent you can access, with tabs for My Agents, Drafts, Subscribed agents, and cross-agent Analytics. It is also the jumping-off point for creating a new agent, which opens the AI Builder.

AI Builder

The studio where you configure an agent.

AI Builder is the tab-based studio at /ai-builder where you configure every dimension of an agent: Agent Info, Strategy, LLM, Character, Skills, Pieces, Flows, Memory, Media Processing, Training, Monetization, Token, and Versions. Drafts auto-save locally so you can iterate without losing work.

AI Channels

The unified inbox for every conversational channel your agents serve.

AI Channels at /ai-channels aggregates WhatsApp, Telegram, Instagram, Discord, Slack, email, voice, and phone into a single inbox. Alongside Conversations, it provides Contacts, Deals, Channels configuration, a Content Library of reusable responses, and per-channel analytics.

Letter C

Channel

A place an agent lives — voice, phone, WhatsApp, Telegram, email, web chat, and more.

A Channel is any customer-facing surface an agent can be deployed into. Skillful supports voice and phone numbers (via purchased lines), WhatsApp, Telegram, Instagram, Discord, Slack, email, SMS, and the embedded web chat widget. Routing rules in AI Channels decide which agent handles incoming messages on each channel.

Character

The personality template or custom prompt your agent uses.

Character defines how an agent speaks and behaves. You can pick a built-in template (Customer Service, Coaching, Influencer, and others) or create a custom Character with your own name, description, and system prompt, optionally with an avatar. Character is independent of the LLM — swapping models does not reset it.

Related:AgentLLM

Connection

An authorized credential for a Piece.

A Connection is an OAuth or API-key link between Skillful and a third-party app, created once at /connections and reused everywhere. Agents and Flows only see the Connection metadata (scopes, account, status) — the raw credential never leaves our secure store.

Related:PieceFlow
Letter D

Draft

An unpublished in-progress agent.

A Draft is any agent configuration that has not been published yet. Drafts live in their own tab in Agents Hub and auto-save to your browser as you work in AI Builder. You can continue editing a draft, delete it, or publish it once Strategy, LLM, and Character are configured.

Letter F

Flow

A visual, multi-step automation built from Pieces.

A Flow is a trigger + actions pipeline built in Skillful Flows. Triggers can be schedules, webhooks, or Piece-emitted events. Actions chain together and each needs an authorized Connection. Once enabled, a Flow can also be attached to an agent as a skill.

Letter I

Image Hub

The AI image generation and editing studio.

Image Hub at /image-hub has a Create mode for prompt-based generation (OpenAI GPT Image, Flux Dev, etc.) and an Edit mode for mask-based inpainting. Outputs can be auto-saved into Collections for reuse by agents or content workflows.

Related:Agent
Letter L

LLM

The large language model your agent uses.

LLM is the reasoning core of an agent. Skillful supports every major provider (OpenAI, Anthropic, Google, Llama, and others). Each model advertises its context length. The available list is filtered by the Strategy you picked — Planning models tend to be a subset of React models, and so on.

Letter M

Marketplace

The public storefront for agents.

Marketplace at /marketplace is where anyone can browse and subscribe to agents published by the creator community. Agents are organized by Featured, Trending, and filterable categories. Pricing can be free, fixed USD, or SKAI-token-gated; creator revenue flows back to the author net of platform fees.

Memory

The knowledge base an agent can draw from during a conversation.

Memory is the retrieval layer attached to an agent. Upload PDFs, CSVs, and text; Skillful chunks and indexes them. At inference time the agent retrieves the top N results per query — more results means more grounding but higher token cost.

Monetization

How an agent earns — free, fixed USD, or token-gated.

Monetization is the tab in AI Builder where you set the pricing model and publish to the Marketplace. Free agents are open to anyone. Fixed USD is charged via Stripe on subscribe. Token-gated agents check SKAI holdings on Solana and charge a fixed or USD-equivalent amount.

Letter P

Piece

A pre-built integration with a third-party app.

A Piece is a ready-made integration block (Slack, Stripe, Google Drive, OpenAI, and hundreds more). Pieces power both agent Skills and Flow actions. Each Piece exposes specific actions, and each action needs a Connection you authorized in /connections.

Letter S

Skill

A tool an agent can call during a conversation.

A Skill is anything an agent can invoke at inference time: a web search, a calculator, a Piece action, or one of your own Flows attached as a skill. Some skills require an API key or an authorized Connection. Skills are what turn a chat into real work.

Social Hub

The dashboard for managing social-media agents.

Social Hub at /social-hub is a dedicated surface for connecting Instagram, Twitter, Facebook, TikTok, and LinkedIn accounts, assigning agents to reply on each, scheduling posts, and running automations like "reply to every Instagram comment with agent X". Engagement and growth analytics are tracked per account.

Stake

On-chain SKAI token staking on Ethereum or Base.

Stake at /stake lets you lock SKAI tokens into the network to earn rewards and participate in governance. The staking calculator estimates APY and lockup. Deposits and withdrawals execute on-chain via the Thirdweb embed.

Related:Token

Strategy

The reasoning mode an agent runs in — Basic, React, or Planning.

Strategy is the first real decision you make in AI Builder. Basic runs a single-shot completion (fastest and cheapest, no tool use). React reasons step-by-step and calls tools in a loop (good default). Planning writes a plan first and then executes. Your Strategy choice filters which LLMs are available.

Subscription

A recurring payment for access to a paid agent.

A Subscription is how Marketplace buyers access paid agents. Subscriptions are billed via Stripe for USD-priced agents, or enforced via on-chain token holdings for token-gated agents. Active subscriptions show up under the Subscribed tab in your Agents Hub.

Letter T

Token

The SKAI platform token, or an agent-branded token minted via Pump.fun or custom.

Token has two meanings on Skillful. SKAI is the platform token used for staking, governance, and token-gated agent pricing. Separately, creators can mint their own agent-branded tokens (Pump.fun or custom) from the Token tab in AI Builder, set supply, and use holdings to gate access to their agent.

Letter V

Version

A saved snapshot of an agent configuration.

Every save in AI Builder creates a Version. The Versions tab lets you tag releases, compare two configurations side by side, and roll back if a change regresses behavior. Versions are how you iterate safely on an agent that is already deployed.

Voice & Phone Agents

Agents that handle inbound and outbound phone calls in real time.

Voice Agents require the Media Processing tab in AI Builder to be configured — choose a text-to-speech model, a voice ID, and a greeting message. Once configured, you can purchase a phone number through AI Channels and route incoming calls to the agent. Outbound calls, follow-ups, and appointment booking are all supported.

Ready to turn these terms into a working agent?

The full walkthrough lives in the docs. Or jump straight into the builder.